Client review access

Give clients focused access to one review without opening your agency workspace.

Send a dedicated link to the version you want reviewed. Clients can respond without an agency workspace account, while your working drafts, agency-only notes and source material stay private to your agency.

Version · Access · Decision

See exactly what the client can access and decide.

The selected version, access policy, feedback, and decision remain connected throughout the review.

Illustrative product view

Example data — not customer results.

  1. 01

    Review link ready

    Version 4 is ready to share

    The agency selects the exact script version for this review.

    • Version 4 selected
    • Access policy applied
  2. 02

    In client review

    The client reviews that version

    The dedicated link opens the shared review with only the response options enabled for it.

    • Agency-only notes hidden
    • Working drafts unavailable
  3. 03

    Decision recorded

    The decision stays with the review

    Comments, requested changes, and approval remain tied to Version 4.

    • Approved version visible
    • Review history retained
  • The client sees the shared review, not the agency workspace.
  • Verification and one-time use depend on the link policy.
  • An edited script needs its own review decision.
Illustrative client-review flow. Link lifetime, verification, and one-time use depend on the configured review policy.

Access states

Know what each review state means.

The review page shows whether the client can open it, respond, or needs updated access from the agency.

Valid link

The link is active for the review throughout its configured access period.

Identity check

When verification is required, the recipient enters the code sent to the review email address.

Selected version

The client reviews the exact, locked script version shared by the agency.

Client response

A comment is non-blocking; a requested change identifies an edit required before approval.

Approved

The exact reviewed version can move forward. Later edits require another review decision.

Link no longer active.

A link can no longer be used for that review after it expires, is withdrawn or replaced, or has been used once under a one-time access policy.

Agency view

Keep access, feedback, and the latest decision visible together.

Access status

See whether the review request is active, completed, expired, withdrawn, or replaced.

Reviewed version

See the script version the client reviewed and any newer version awaiting a decision.

Review record

See recorded comments, requested changes, and approval against the reviewed version.

Client review access questions

Does a client need a Narraplex workspace account?

No. A client can use the dedicated review link without a workspace account. Some links require the recipient to verify access by email.

What happens if a review link is forwarded?

A valid link without verification may be opened by someone who receives it. Choose verification, one-time use, and a suitable lifetime when the review needs tighter access. Withdraw or replace a link sent to the wrong person.

What happens when access expires or is withdrawn?

The link can no longer be used for that review. If another decision is needed, the agency can check the current review state and provide new access.

What does a replacement link change?

The client should use the latest link and any code sent with it. An earlier link or open session may stop working after the agency issues a replacement link.

Can clients review on a mobile device?

Test the client-review experience included in your pilot on the devices your clients use. Mobile support depends on the pilot configuration.

Can a client see drafts or agency-only material?

No. The client review shows the exact, locked script version and client decision controls. It does not expose working drafts, internal Brand Voice analysis, source material, validation records, or agency-only notes.

See how client review could work for your agency.

Tell us how your clients review scripts today and which access, privacy, or procurement questions the pilot must answer.