Client script approval software for agencies
Share the version you want reviewed, keep comments and requested changes with the script, and record the client’s decision. Your team can see what needs attention and which wording was approved.
Selected version · Requested change · Decision
A client review should make four things clear: which version the client sees, who acts next, what blocks approval, and what was approved.
Illustrative product view
Example data — not customer results.
Waiting for client
The client sees the review version, not the agency’s editable working draft.
Changes requested
The requested change stays tied to Version 3 until your agency records its response.
Approved
The approved wording and client decision remain available in review history.
If the script changes after approval, the updated content is a new version and does not carry the earlier decision forward. The previous approval remains part of the history, and the agency decides whether the updated version needs another internal or client review.
Clients do not always respond through the review link. When feedback arrives by email, WhatsApp, Slack, a call, or a meeting, the agency should record the original channel, who provided the feedback, when it arrived, and which review version it referred to. Record each response against the version it actually addresses.
Client feedback does not automatically rewrite Brand Voice or the current script. For each relevant change request, your agency decides whether it can guide similar future work, needs agency review first, or stays only in the review history. Any saved guidance stays in the relevant agency workspace and applies only to that client and the context your agency approved.
Example agency decision view
No. The agency can give the client dedicated access to the selected review. Depending on the review policy, the client may need to verify access.
No. The client reviews the selected version and can comment, request changes, or approve. The agency remains responsible for creating and checking the next draft.
The approval remains tied to the version reviewed. Updated wording requires a new version and, if your workflow requires one, a new review decision.
No. Your agency decides which specific preferences to save and where they apply. Relevant client feedback can still help guide future scripts for that client. Comments do not automatically rewrite Brand Voice.
No. The agency and client remain responsible for factual, legal, regulatory, platform, production, and publishing checks.
No. Narraplex records the review workflow and helps the team assess its clarity and fit. Outcomes still depend on the work, team, client, and review context.
Use the pilot to review one script version, work through client feedback and keep the decision with the wording the client reviewed.
