Privacy,
kept practical.

What we collect

Only what we need to run the product and support the workflow.

• Waitlist or support contact details you choose to provide.
• Briefs, uploaded references, generated drafts, comments, and approval telemetry inside Narraplex.
• Operational logs and service analytics used for reliability, abuse prevention, and support.

What we do not do

The defaults are designed for procurement conversations, not growth hacks.

• We do not scrape social accounts for the core product workflow.
• We do not use customer content or edits to train centralized foundation models.
• We do not mix learning signals across client workspaces.
• We do not ask for social passwords or unnecessary private communications access.

How workspace learning works

Learning is local to the workspace that generated the signal.

• Behavioral improvements come from what your team or client approves, edits, or rejects in the workflow.
• Off-platform feedback only becomes a product signal if your team logs it back into Narraplex.
• Structured learning stays attached to that workspace rather than becoming cross-tenant training data.

Retention & deletion

Delete and export paths matter for agencies with procurement requirements.

• Retention windows can be set to fit the account and client sensitivity level.
• Delete and export are supported at the workspace level.
• Raw archives can use short-retention defaults while approved workflow history stays scoped to the tenant.